11th November 2006
The 11th marked the start of Restaurant week in Kingston, where all the local restaurants drop their prices to show off their wares in a gala week. Reluctantly I agreed to attend Café Aubergine at a table for 6. Back down to the shopping all food court which would only be twice as bad, as the prices are all halved (food only – wine is still extortionate).
I had the most sorry excuse for a restaurant meal, I have ever had in my life. The first bottle of wine was oxidized, slightly but I didn’t fancy the fight with the waiter so just decided to order sometime else for the second bottle. At the equivalent of £50 a bottle I would have sent it back had I been in any other country in the world, but instead decided to go for a cheap alternative, so that all the dodgy preservative they put in it will keep the taste a little fruity even if it is cheap American over extracted piss. I deal with the hang-over in the morning. The restaurant are quite obviously storing the wine in the kitchens.
Starter for me was meant to be French Onion Soup, but what came back was a slice of cheese on toast floating in a beef and tomato cuppa soup. (Lady of Leisure did say that she had a quite acceptable mushroom tortellini in comsomme.)
Main course things just got comical. 5 of the 6 of us ordered Fillet Mingnon. LoL asked for rare as usual, and had to send back the first burnt offering she received. By the time she received her second, the remaining 4 of us had finished with the beef. Not that we had finished the beef, I physically couldn’t chew the first bite and after a solid 5 minutes chewing spat it out. Even Big Man, who isn’t known to be fussy about which part of a cow he’s eating couldn’t finish it.
I complained to the owner and told him flatly I was prepared to pay for my wine, but there was no way I was paying for the food. They had the nerve to keep the starters on the bill. I felt like starting a ruckus until the Big Man pointed out that they had miscounted the number of bottles of wine and it all evened out.
Still the whole experience was galling and typified they way the customer is treated in Jamaica. Thrown in front of you and be happy you’re getting something, even if it not what you ordered, and absolutely no concern for you enjoyment. This was meant to be a showcase for a relatively new restaurant and they failed miserably. They lost 6 customers for definite that night and I will do my utmost to ensure it will be many more.
